When can I expect my order to be shipped?

Bold Elegance: Oversized faux fur collar and cuffs create a show-stopping look.
Eco-Friendly: Made with premium vegan leather and faux fur for guilt-free luxury.
Perfect Fit: Tailored design flatters your silhouette with sleek sophistication.
Versatile Glam: Elevates any outfit, from casual chic to special occasions.

Once your payment is successfully verified, we begin processing your order right away. Processing and dispatch typically take 1–2 business days . As soon as your order has been shipped, you’ll receive a shipping confirmation email with your tracking number .

Where can I find my tracking information?

Once your order has been shipped, you will receive a confirmation email containing a link to your personal tracking information. This allows you to stay updated on your order’s journey at any time. You can also track your order directly on our website using your order code .

How does the return process work?

We offer a 30-day money-back guarantee. If you’re not 100% satisfied with your purchase, you can return any unused items within 30 days of delivery , hassle-free. Once we’ve received your return at our warehouse, your refund will be issued to your original payment method or as store credit —whichever you prefer. For full details, please visit our Return Policy page.

Didn’t find what you were looking for? Contact us anytime!

We’re here to help. If you still have questions or need more information, feel free to reach out to our customer support team. We’re happy to assist you with anything from product details to sizing advice — just send us a message via our contact form or email us at support@hartleyandco.uk .